# FAQ

**1. What are Pure Peptides products used for?**

* Pure Peptides products are strictly for _research and development purposes only_. They are not intended as prescriptions, nor are they sourced from pharmacies. All products are created in certified ISO labs, and each batch undergoes rigorous third-party testing by trusted American laboratories to ensure quality and purity.

**2. Can I give direct usage instructions to clients?**

* No, affiliates should not provide specific dosage or usage protocols. It’s recommended to use phrases like “This is what researchers do” or “This is what I do” to share general knowledge without giving direct advice. For clinical settings, a Doctor and Clinic Waiver form is available to outline these limitations clearly.

**3. Are these products considered prescription medications?**

* No. Pure Peptides products are not prescriptions and are classified as _Category 2_ by the FDA. While regulated by the FDA under specific prescription guidelines, they are not overseen by the DEA and can be sold for research purposes without being classified as controlled substances.

**4. What are the payout options?**

* Affiliates can receive payouts either via Zelle or in the form of product credits. For Zelle payments, affiliates should submit an invoice to [`CustomerService@PurePeptides.io`](mailto:CustomerService@PurePeptides.io) labeled as “Consulting Fees” in the desired payout amount.

**5. How long does it take to process my payout?**

* Once an invoice is submitted, payouts are typically processed within 3-5 business days. For product credits, please allow a similar timeframe for processing.

**6. How are referrals tracked?**

* Referrals are tracked via custom links, coupon codes, and QR codes unique to each affiliate. These tools embed tracking information in cookies, so even if clients don’t purchase immediately, the referral remains active unless the client clears their cache. If there are questions about tracking accuracy, affiliates can reach out to us for assistance.

**7. Can I sign up a friend as an affiliate?**

* Yes! Affiliates can invite friends using a unique referral link available in the dashboard. When a friend signs up through this link, they will be automatically linked as a sub-affiliate under the referring affiliate.

**8. Are there any marketing materials provided?**

* Affiliates have access to banners and other promotional assets via the _Marketing Tools_ section of their dashboard. These materials can be used on websites, emails, and social media to help drive more referrals.

**9. Who should I contact if I have additional questions?**

* For any additional questions, affiliates can reach out to our support team at [`CustomerService@PurePeptides.io`](mailto:CustomerService@PurePeptides.io). We’re here to help with any inquiries related to referrals, compliance, or program details.
